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Avoid the crowded queues of Japanese train stations. Reserve your seats securely.
How to buy Tickets
  • Select Shinkansen and express trains
    Select Shinkansen and express trains
    Enter the date and route to search for trains, and select the train name and seat type of the preferred Shinkansen or express train.
  • Enter your details
    Enter your details
    Enter customer information required for the application, such as the email address for the ticket.
  • Payment
    Payment
    You can use credit cards, Apple Pay, and Google Pay.
  • Application confirmation (e-mail)
    Application confirmation (e-mail)
    A confirmation email will be sent upon application. After ticket issuance, a receipt can be issued from the reservation confirmation page.
  • Ticket Collection
    Ticket Collection
    Before boarding, please make sure to obtain paper tickets using the self-service ticket machines (Kiosks) available at JR line stations.
    Ticket Pickup Guide

Instructions from Ticket Pickup to Boarding

  • Two tickets are issued for each application zone, the "boarding ticket" and the "limited express ticket". This service provides tickets where both the "boarding ticket" and the "limited express ticket" cover the same zone.
  • For detailed explanations of tickets and how to board the train, please see the "Instructions from Ticket Pickup to Boarding" page.

Ticket Change/Cancellation

Ticket Change
This service does not accept procedures for ticket changes
However, in some cases, the tickets can be changed to the same type of ticket at the JR station window without any fee, limited to one time.
For more details, please refer to Changing ticket details after applying for a ticket in the application process
Ticket Cancellation
This service does not accept procedures for ticket changes
However, refund can be obtained for tickets delivered to you by visiting a JR station counter.
For more information, please refer to the About cancellation after ticket application

Book from the recommended Shinkansen routes

Inquiry

For inquiries about reserved tickets, please contact us through the inquiry form on the Reservation Confirmation Page.

We have started handling tickets for JR limited express and Shinkansen trains nationwide
We have started handling tickets for JR limited express and Shinkansen trains nationwide
JAPAN BULLET TRAIN JR LINE ticket arrangement service Terms and conditions (arranged travel, online reservation)A service that allows you to receive tickets at home or at the office without queuing at the counter or ticket vending machine.Accepting reservations until two days before the boarding date. More convenient and relax for sudden business trips or shedule changes.

Routes and trains available for reservation

Shinkansen

Route
Train

Limited express

Train

Fare tables for each route and train

Shinkansen

Route

Limited express

Train

Payment Method

The following credit cards payments can be used for ticket payments